Booking software for lash and brow specialists

A full set takes two hours, an infill takes one, and a brow shape takes twenty minutes. iGenTor asks the client what she needs, offers a slot of the right length and books it — over WhatsApp, without you stopping work.

Start free — 30 days Pro

Why are lash and brow appointments hard to schedule?

The range of treatment lengths here is extreme: twenty minutes to three hours, sometimes on the same day. A slot booked too short leaves the next client waiting; booked too long, it burns valuable time. On top of that, every client needs to come back for an infill on a regular cycle, and most of them forget.

  • A full set vs an infill — an hour and a half of difference in the same calendar.
  • Clients who come for an infill too late and need a full set again.
  • Messages stacking up during a treatment that demands full concentration.
  • Long appointments cancelled at the last minute and never refilled.

How iGenTor fixes it

The agent establishes in conversation which treatment the client needs — full set, infill, shaping or a combination — and only then offers times of the right length. It sends an infill reminder after the number of weeks you set, so clients come back on time instead of arriving when it is already too late.

What's included

A slot sized to the treatment

Full set 150 minutes, infill 60, brow shape 20 — each with its own duration, so the calendar reflects reality.

Automatic infill reminders

A message goes out after the number of weeks you set, offering open times. This is what turns a one-off client into a regular.

Prepayment on long sets

A deposit on a full set cuts cancellations to almost nothing, and the invoice is issued automatically.

A booking page with a gallery

A client arriving from Instagram sees your work, prices and availability — and books without asking you anything. Free for life.

Preparation instructions sent for you

No eye makeup, no lenses, arrive without mascara — the instructions go out automatically with the confirmation and again with the reminder, so nobody arrives unable to be treated.

A booking page vs an agent that asks first

The trouble with a booking page here is that the client often does not know what to pick. She writes "I need my lashes redone" — which could be an infill or a full set, an hour and a half apart. An agent that asks one question before booking avoids that mistake, and that is precisely what a static page cannot do.

How to start

  1. Connect your existing WhatsApp number by scanning a QR code.
  2. Set up treatment types with duration, price and a recommended infill cycle.
  3. Connect Google Calendar and start taking bookings automatically.

Lash and brow booking FAQ

How does it know whether it is an infill or a full set?

The agent asks, and if the client has been treated by you before it can see when the last appointment was and suggest accordingly. When in doubt it prefers to ask rather than guess.

Can it send preparation instructions before the appointment?

Yes. Set an automatic message that goes out before the appointment with your instructions — no eye makeup, no contact lenses, and so on.

I work alone. Is this too much system for me?

Setup takes about fifteen minutes, and the only essential settings are your hours and treatment list. You can start small and add more later.

Can I take over a conversation the agent started?

Yes, in one tap. You can also mute the agent in a specific conversation and reply by hand from that point on.

Get clients back for their infill on time

Full 30-day trial, no credit card. Your booking page stays free for life.

Start free — 30 days Pro

Guides for this kind of business

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