Appointment system for private clinics

Physiotherapy, nutrition, speech therapy, complementary medicine — a patient who does not show up is an hour you never get back. iGenTor answers on WhatsApp, books, reminds and manages treatment courses.

Start free — 30 days Pro

Why are no-shows so expensive in a clinic?

In a private clinic the slot is the product. A patient who did not attend not only did not pay — they also blocked a slot someone else would have taken. Unlike beauty businesses, treatment here usually comes in courses, so a patient who drops out mid-course costs you five appointments rather than one.

No-shows that erase a full hour from the day.
Treatment courses that stop halfway because nobody scheduled the next session.
Patients calling during treatment hours, when nobody can answer.
Rescheduling and re-coordination that eats expensive reception time.

How iGenTor fixes it

The agent answers patients on WhatsApp at any hour, offers open times based on the treatment type and its length, books and confirms. It sends a reminder before every appointment with confirm-or-move, and offers the next session in a course as the current one ends — so the course does not break.

What's included

Reminders that cut no-shows

A WhatsApp reminder before the appointment, from the clinic number, with confirm-or-move in one message. A cancellation found in advance is a slot you can still fill.

Treatment course management

Define a course with a number of sessions and the interval between them. The agent offers the next appointment on time rather than waiting for the patient to ask.

Patient history

Every conversation, appointment and treatment stored against the patient, so you can see what happened last time before each session.

Multiple practitioners and rooms

Several practitioners under one subscription, each with their own calendar, hours and treatment types. The price does not rise with headcount.

Cancellation policy sent with every confirmation

Your cancellation window and any late-cancellation charge go out with the booking confirmation, so the terms are agreed in advance rather than argued after the fact.

Why not a traditional clinic management system?

Established clinic systems are excellent at internal management — calendar, records, till — but most charge a setup fee, price per user or per treatment room, and leave patient communication to you. iGenTor is not trying to replace a medical records system; it takes the part that eats the time — answering, coordinating, reminding and refilling cancellations — and does it automatically, with no setup fee and no per-user pricing.

How to start

Connect the clinic WhatsApp number by scanning a QR code.
Set up treatment types, durations, practitioners and consulting hours.
Connect Google Calendar — the agent starts coordinating patients.

Clinic scheduling FAQ

Does the agent give patients medical advice?

No, deliberately. It coordinates appointments and answers information you configured — hours, location, prices, preparation. Clinical questions are handed to you, and you can define topics where it always hands off rather than answering.

What happens to patient data?

Conversation data is yours alone, we do not train models on your messages, and traffic is encrypted. You can delete data at any time from the dashboard.

Is there a setup fee or per-practitioner pricing?

Neither. One monthly price, all practitioners included, no setup fee and no annual commitment.

Can I set a cancellation policy?

Yes. Set a cancellation window, take a deposit, and have the policy sent automatically with the appointment confirmation.

Can patients cancel without phoning reception?

Yes, and you want them to. A patient who can cancel in one message cancels in advance and frees a slot you can still refill; one facing an awkward phone call simply does not turn up. Easy cancellation reduces no-shows rather than increasing them.

Fewer no-shows, less coordination

Full 30-day trial, no credit card and no setup fee.