Scheduling for nutritionists and dietitians
Nutrition coaching is a series, not an appointment. iGenTor books the follow-ups over WhatsApp, reminds before each one, and stops clients disappearing after the second session.
Start free — 30 days ProWhy do clients drop out mid-programme?
Most of the result in nutrition comes from continuity, and most of the drop-out happens between the second and third session — exactly when motivation dips. A client with no follow-up booked will not initiate one, and a client who misses a session usually does not come back. The pain is not the calendar, it is the sequence.
- Drop-out between the second and third session, with nothing booked ahead.
- A client who missed a session and never rebooked — and vanished.
- Check-in messages and questions between sessions that need answering.
- Payments for coaching packages that drag on for months.
How iGenTor fixes it
The agent books the next follow-up as the current session ends, sends a reminder before it, and handles reschedules without you getting involved. If a client misses a session it reaches out and offers an alternative rather than waiting for them to initiate. A coaching programme is defined up front with a number of sessions and their spacing, so the sequence holds itself together.
What's included
Programmes with set intervals
Define a programme — say six sessions a fortnight apart — and the agent schedules all of them and keeps the rhythm even when something moves.
Win back the ones who lapse
A client who missed a session, or has nothing booked, gets a message with open times. This is the part that recovers most of the drop-outs.
Online and in-person sessions
Separate session types, with a video link sent automatically on the confirmation and the reminder — particularly convenient for short check-ins.
Charge for the programme up front
Take payment for a coaching package at booking, with an automatic invoice and tracking of how many sessions have been used.
Intake questions before the first session
The agent collects whatever you want to know before a first consultation — goals, restrictions, referrals — so the session starts with the information already in front of you.
A booking page vs coaching that continues itself
A booking page is great for a first consultation, and that is exactly where it is sufficient. The problem is the fourth session: no client opens a booking page on their own initiative to schedule a follow-up in a week that has not gone well. An agent that reaches out, offers two times and takes an answer in one message is the difference between a programme that finishes and one that ends after two sessions.
How to start
- Connect the WhatsApp number you use with clients.
- Set up session types, durations and coaching programmes with their intervals.
- Set when to reach out to someone who missed a session, and connect Google Calendar.
Nutrition scheduling FAQ
Does the agent give nutritional advice?
No, deliberately. It schedules sessions and answers information you configured — prices, location, what to bring, how to prepare. Any professional question is handed to you.
Can it remind clients to fill in a food diary?
Yes. Set an automatic message before the session reminding them to bring or complete whatever you asked for.
I work both online and in clinic. Is that supported?
Yes — two separate session types, each with its own duration, price and hours, and a video link sent automatically for online sessions.
Can I charge for a programme up front?
Yes, including an automatic invoice and tracking of how many sessions have been used from the package.
Guides for this kind of business
Why clients no-show — and how to cut it
No-shows are the biggest expense that never appears in a report. Here is why they happen, and what actually reduces them.
Appointment reminders: when to send and what to say
Reminders are the cheapest intervention that moves revenue. Most businesses send them at the wrong time, worded so they ask for nothing.
Taking a deposit for an appointment — when and how
A deposit cuts cancellations more than anything else. It can also scare off a new client. The difference is what you charge for and how you word it.