Booking software for massage therapists and spas
Swedish, deep tissue, couples — every treatment a different length and sometimes a different room. iGenTor answers on WhatsApp, checks what is genuinely free and books correctly, even mid-treatment.
Start free — 30 days ProWhat complicates a spa calendar?
During a massage you cannot answer — your hands are on the client and the room is quiet. Meanwhile the booking depends on three things at once: a free therapist, a free room and the treatment length. Manual scheduling that misses any one of them creates a clash you discover when the client is already at the door.
- You cannot answer messages during a quiet treatment.
- A clash between a free therapist and an occupied room.
- A couples massage that needs two therapists and a large room at the same time.
- Gift vouchers turning up for redemption with no advance booking.
How iGenTor fixes it
Define your treatments, therapists and durations, and the agent only offers slots that are genuinely possible. It replies within seconds at any hour, books, confirms and sends a reminder — and you join the conversation only when you want to. In a spa running three therapists and two rooms, that removes the entire category of mistake where two treatments were booked for the same hour and somebody has to ring a client and ask them to move — the call that damages a new client's trust most.
What's included
Treatments of different lengths
60, 90 or 120-minute massages, with turnaround time between treatments for cleaning and room prep. The calendar reflects the day, not just the treatment.
Several therapists, one subscription
Each therapist with their own hours and treatment types. A client asking for a specific therapist only sees that availability.
Prepayment and gift vouchers
Take payment or a deposit at booking with an automatic invoice — including treatments bought as a gift and scheduled later.
Reminders and arrival instructions
A reminder before the treatment with directions, parking and recommended arrival time — fewer late arrivals and fewer questions.
Gift vouchers redeemed by conversation
Someone holding a voucher can book it over WhatsApp like any other appointment, so vouchers stop sitting unredeemed until they expire.
A booking page vs an agent that understands the request
A client who writes "I want something relaxing for my back, any space tomorrow evening?" has not chosen from a menu — she described a problem. A booking page asks her to open a dropdown and guess between six treatment names; an agent asks one question and offers the right one. In a business where the recommendation is part of the service, that is the difference between a booking made and a booking abandoned.
How to start
- Connect the spa WhatsApp number by scanning a QR code.
- Set treatments, durations, therapists and turnaround time between appointments.
- Connect Google Calendar and start taking bookings automatically.
Spa booking FAQ
Can I set turnaround time between treatments?
Yes. Set a gap between appointments and the agent will not book back-to-back. That prevents the next client waiting while the room is still being prepared.
How do couples massages work?
Define it as a treatment type requiring two therapists, and the agent will only offer hours when both are free.
Can I charge in advance?
Yes, full payment or a deposit at booking with an automatic invoice. On long treatments it cuts cancellations significantly.
What about tourist clients writing in other languages?
The agent detects the language of the message and replies in it automatically.
Can I stop the agent booking during quiet hours I want to keep free?
Yes. Set opening hours, breaks and specific closed periods, and add a minimum lead time so nobody books a treatment starting fifteen minutes from now. The agent only ever offers what you have opened.
Let the calendar fill quietly
Full 30-day trial, no credit card. Your booking page stays free for life.
Start free — 30 days ProGuides for this kind of business
Why clients no-show — and how to cut it
No-shows are the biggest expense that never appears in a report. Here is why they happen, and what actually reduces them.
Taking a deposit for an appointment — when and how
A deposit cuts cancellations more than anything else. It can also scare off a new client. The difference is what you charge for and how you word it.
Appointment reminders: when to send and what to say
Reminders are the cheapest intervention that moves revenue. Most businesses send them at the wrong time, worded so they ask for nothing.