Booking app for estheticians
Your clients message on WhatsApp while your hands are busy with a treatment. iGenTor answers for you, offers open times from your calendar, books the appointment and sends the reminder — without you stopping.
Start free — 30 days ProWhy is scheduling so draining in a skincare clinic?
In a treatment room your hands are occupied for most of the day. Every message that lands mid-treatment waits — and while it waits, the client is asking the same question at the next clinic. The problem is not the calendar; it is that nobody answers at the moment the client is ready to book.
- Messages pile up during treatments and get answered at night, after the client booked elsewhere.
- The same questions on repeat: how much is a deep cleanse, how long does it take, can I come after laser.
- Last-minute cancellations and no-shows that burn a full hour of the day.
- Course treatments that someone has to remember to follow up on — laser, peels, acne programmes.
How iGenTor fixes it
iGenTor connects to your existing WhatsApp number — no new number, and nothing for the client to install. The agent reads the message, works out which treatment was asked for, checks what is open based on that treatment length, offers times, books and confirms. You see everything live and can take over the conversation in one tap.
What's included
A calendar that knows each treatment length
Set a duration per treatment — 60 minutes for a facial, 30 for waxing, 90 for a course session — and the agent only offers slots that actually fit. No overlaps and no dead gaps.
Reminders that cut no-shows
A WhatsApp reminder goes out before the appointment, from the clinic number. The client confirms or moves it in one message, and a freed slot returns to the calendar instead of being lost.
Client history in one place
Every conversation, appointment and treatment is stored against the client. When she comes back six months later you can see immediately what you did last time.
Prepayment and automatic invoices
Take a deposit or full payment at booking, with the invoice issued automatically. A treatment that is booked and paid for almost never cancels at the last minute.
A booking page vs an agent that answers
Most tools give you a booking page: the client opens it, picks a slot and confirms. That works for a client who already knows exactly what she wants. But most skincare enquiries start as a question — "what suits my skin?", "any space for a cleanse this week?", "how long after laser?" — and a booking page answers none of them. iGenTor answers first and books second. You still get the booking page, free for life; it is just no longer working alone.
How to start
- Scan a QR code to connect your existing clinic WhatsApp number — no number change.
- Set your hours, your treatment list with a duration for each, and connect Google Calendar.
- Tell the agent in a few sentences how to speak to clients, and it starts replying.
Esthetician booking FAQ
Do I need to change my clinic WhatsApp number?
No. You connect the existing number by scanning a QR code, and clients keep messaging the number they already know. You go on using WhatsApp normally and can take over any conversation at any time.
What if a client asks something clinical I want to answer myself?
You can define topics where the agent hands off to you instead of answering, and you can mute it in a specific conversation and reply by hand. The agent never gives medical advice or a diagnosis — it books appointments and answers what you configured.
Can I run several therapists in one clinic?
Yes. Define multiple service providers, each with their own calendar and treatment list, and the agent books against whoever the client asked for. The price does not change with headcount.
How long does setup take?
Basic setup takes about fifteen minutes: connect WhatsApp, set hours and list treatments. You can start on a full 30-day trial with no credit card and tune it as you go.
Let the calendar fill itself
Full 30-day trial, no credit card. Your booking page stays free for life.
Start free — 30 days ProGuides for this kind of business
Why clients no-show — and how to cut it
No-shows are the biggest expense that never appears in a report. Here is why they happen, and what actually reduces them.
Taking a deposit for an appointment — when and how
A deposit cuts cancellations more than anything else. It can also scare off a new client. The difference is what you charge for and how you word it.
Appointment reminders: when to send and what to say
Reminders are the cheapest intervention that moves revenue. Most businesses send them at the wrong time, worded so they ask for nothing.