Dental practice scheduling software
A 30-minute filling, a two-hour root canal, and a recall check nobody remembers to book. iGenTor coordinates patients over WhatsApp, reminds them in time and keeps the chair busy.
Start free — 30 days ProWhy are no-shows so expensive in a dental practice?
A dental practice carries high fixed cost: a chair, equipment, an assistant and a dentist all committed to a given hour. A patient who does not attend has not just failed to pay — they burned an hour the whole team stood for. On top of that, much of the revenue comes from multi-stage treatments and recall checks, and both depend on someone initiating the next contact.
- No-shows that burn an hour of chair time with a full team assigned to it.
- A multi-stage treatment that stops halfway because the next step was never booked.
- Recall checks nobody schedules, so the recurring revenue quietly disappears.
- Reception spending half the day on the phone instead of with patients.
How iGenTor fixes it
The agent answers patients on WhatsApp at any hour, offers times based on the treatment and its length, books and confirms. It sends a reminder before every appointment with confirm-or-move in one message, offers the next stage of a treatment as the current one ends, and schedules a recall after the interval you set. Reception handles what genuinely needs a person.
What's included
The right length per treatment
Check-up 20 minutes, filling 45, root canal 120, scale and polish 40 — the calendar sizes each slot to the treatment asked for, so nothing overruns and delays the rest of the day.
Reminders that cut no-shows
A WhatsApp reminder from the practice number with confirm-or-move in one message. A cancellation found a day early is chair time you can still sell.
Treatment plans and recalls
Define a sequence of stages with intervals, and an automatic recall six months on. Recurring revenue stops depending on anyone remembering.
Multiple dentists and chairs
Each dentist gets their own calendar, hours and treatment types. The price does not rise with the number of dentists or rooms — unlike most practice systems.
Why not a traditional practice management system?
Established practice systems are excellent at patient records, imaging and billing, and there is no intention of replacing them. What they do not do is answer the patient who messages at eight in the evening saying "I have pain, is there anything tomorrow?" — that message simply waits for the morning. iGenTor takes that part: the reply, the scheduling, the reminder and refilling cancellations. No setup fee and no per-chair pricing.
How to start
- Connect the practice WhatsApp number by scanning a QR code.
- Set up treatment types with durations, dentists and consulting hours.
- Connect Google Calendar and set when recalls should go out.
Dental scheduling FAQ
Does the agent give patients clinical advice?
No. It coordinates appointments and answers information you configured — hours, location, prices, pre- and post-treatment instructions. Any clinical question is handed to you, and you can define topics where it always hands off rather than answering.
What about urgent pain cases?
You can have the agent recognise an urgent enquiry, flag it and alert you immediately, while offering the nearest open slot or an emergency slot you have kept free.
Does it connect to our practice software?
Appointments are written to Google Calendar, which most practice systems can sync from. On the Business plan a dedicated integration is possible.
Is patient data protected?
Conversation data is yours alone, we do not train models on your messages, traffic is encrypted, and you can delete everything from the dashboard at any time.
Stop the chair standing empty
Full 30-day trial, no credit card and no setup fee.
Start free — 30 days ProGuides for this kind of business
Why clients no-show — and how to cut it
No-shows are the biggest expense that never appears in a report. Here is why they happen, and what actually reduces them.
Appointment reminders: when to send and what to say
Reminders are the cheapest intervention that moves revenue. Most businesses send them at the wrong time, worded so they ask for nothing.
How to choose a booking system — 2026 guide
Most comparisons between booking systems look at feature lists. That is usually the best way to choose wrong.